1. IronSecureDoc
  2. Troubleshooting
  3. Bad License Exception

BAD LICENSE Exception

November 2, 2021
Updated  June 1, 2025

The "ERROR-000" error occurs when the License Key provided to SecureDoc is invalid or null, and premium features are being used.

Please note
Be sure to check the parameter syntax, the file path of the PDF file being processed, or the validity of the PDF stream.

Tips
Ensure the IronSecureDoc_LicenseKey flag parameter is set in the docker run command when starting the container.

Example of proper starting of the container:

Replace YOUR_LICENSE_KEY with your IronSecureDoc license key in the argument for IronSecureDoc_LicenseKey. If you do not have one yet, get a Free Trial License Key today.

IronSecureDoc_LicenseKey flag:

-e IronSecureDoc_LicenseKey=YOUR_LICENSE_KEY
-e IronSecureDoc_LicenseKey=YOUR_LICENSE_KEY
SHELL

Full command:

docker run --name ironsecuredoc -p 8080:80 -e IronSecureDoc_LicenseKey=YOUR_LICENSE_KEY
docker run --name ironsecuredoc -p 8080:80 -e IronSecureDoc_LicenseKey=YOUR_LICENSE_KEY
SHELL

For the full setup guide, follow our Getting Started tutorial.